1. What products do you sell?
We offer a wide range of fashion-forward products for both men and women, including rings, earrings, necklaces, bracelets, and t-shirts. We specialize in high-quality silver jewelry and stylish apparel designed to add elegance and personality to your wardrobe.
2. How do I place an order?
Placing an order is simple! Just browse our collection, select your desired items, and add them to your cart. Once you’re ready, go to the checkout page to complete your order by providing your shipping information and payment details. You’ll receive an order confirmation email after your purchase is complete.
3. Is it safe to shop on your website?
Yes, absolutely! We prioritize your security and use industry-standard encryption to protect your personal and payment information. Shopping with us is safe and secure.
4. What payment methods do you accept?
We accept a variety of secure payment options, including credit cards.
5. How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package and get real-time updates on its status.
6. Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible. We try to process orders quickly, so we may not be able to make changes once your order has been shipped. However, we will do our best to assist you.
7. What is your return/exchange policy?
We want you to love your purchase! If you’re not fully satisfied, we offer a 30-day return or exchange policy. The items must be unused, in their original condition, and with all tags attached. Please refer to our Return & Exchange page for full details.
8. Do you offer international shipping?
At this time, we only offer shipping within the United States. We are working on expanding our reach and will notify our customers when international shipping becomes available.
9. How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days to arrive, depending on your location. Expedited shipping options are also available at checkout for faster delivery.
10. How can I contact customer support?
If you have any questions or need assistance, feel free to contact us via our Contact Us page or email us directly at [email protected]. Our customer service team is here to help!
11. Do you offer gift wrapping?
No.
12. Do you offer discounts or promotions?
We occasionally offer discounts and promotions to our customers. Be sure to sign up for our newsletter or follow us on social media to stay updated on our latest offers and exclusive deals!